June 11, 2015 at 10:10 pm I went into your Vehicle Zone store (#1495 on Texas Parkway, Missouri Metropolis, TX )for the reason that my vehicle battery was performing funny in my CLK 320. There was a youthful man there with the name of Antonio Simpson that went away from his way to aid me by using my battery out of my automobile to check to the efficacy with the battery. However, in my opinion Mr. Antonio Simpson acted far more similar to the manager than the actual supervisor (Irving A.). The portion that basically hurt me quite possibly the most was the manager’s Frame of mind in the direction of me Once i requested for just a chair while they were charging my battery that took Just about 1 hour. I've a heart ailment and herniated disc and I am able to go outside the house to your 100 diploma weather. To begin with, Mr. Simpson advised me that he could give me a chair to sit down although looking forward to my battery but After i approached the manager (irving A.
October 29, 2015 at four:22 am Hello I live in San Antonio.tx. I go for your at least 2 times every day for areas I tinted a number of shop And that i even produce a personalized box to show your Kenwood product but a person district manager ( Joe Lopez ) is stating to some employees that he doesn’t like me but I’m buying elements that I need for that day it’s not fault he’s get old and possessing to handle stores problems but he explained he’s was heading band me from The shop , but I realize there no there signal expressing Joe car elements.
May possibly 12, 2015 at 4:02 pm I’ve grown up in and all around Autozone my full daily life. I have several relatives and pals which have worked for the corporate plus some who nevertheless do. Over the years however, I'm able to’t support but observe the massive transform around price. I am able to, however, extremely Obviously see the situation with almost each shop anytime I visit 1. You can find alot of complaints about customer service..in this article’s why..I’ve heard personnel (the two managers and regular) take a look at inappropriate subjects whilst serving buyers. I’ve listened to dreadful language spoken as well as yelled backwards and forwards in between workforce and two or three situations with consumers. I’ve also, a lot more than anything, noticed very weak cure of workers by professionals to where it is apparent there isn't a employee appreciation , humiliating them in front of shoppers and belittling them to As well as in entrance, of other employees.
July 9, 2017 at 4:fourteen pm I dont who you at your hemet ca 1550 florida ave the morons who Was Silly adequate to Feel i wasnt investigating the this engie cooling fn,reduced rad hose 1gal of your overated c-05 any who I'd to have off the bed im old he finding there.I might of did myself ,but i cant leave her on your own, let's imagine shes a challage..chatting either corp has no comand sence like the dude tried padding the bill by a $a hundred After i told him 1st lie brings about im looking at the£59 and alter All of this and my Good friend was at The shop this who advised him wile im on the telephone While using the collage grad im guessing ,He steeling you fxxkixx blin ed .
August 25, 2013 at seven:14 pm A short while ago arrived household from a short excursion to seek out my battery useless. It had been set in in 2011 by by one of your respective emplyees in a shop here in AZ. At the moment it had been a substitution for a battery that went in in 2009 that experienced died and was however below warranty. The new battery,a Duralast ,also includes a warranty and technically it is still included as it died ahead of the warranty was up. Nevertheless,just discovered that since it was a free substitute for that preceding 1,that it does not have the identical warranty, so I need to fork out a pro-rated volume.
Whilst we now have RH push motor vehicles in the majority, most areas are interchangeable with Individuals of LH drives. OEM and Brand component quantities can now be quickly crossed and any that can not be sourced with the United states of america we might continue to order from existing suppliers. I estimate that initially sixty-70 p.c of our stock could be sourced AutoZone.
May well thirty, 2014 at 8:40 am Nicely its pretty unfortunate If you have a store manager obtaining sexual intercourse which has a red shirt and that same store manager also had intercourse with One more grey shirt I necessarily mean occur on mention Mistaken. Feels like that retail store supervisor is to encounter. Then you above hear a purple shirt declaring they have been planning to go smoke a joint on there lunch split.
There's no justifiable reason for somebody to contact a customer a racist, but I suppose AutoZone permits it! UNBELIEVABLE!
April three, 2015 at seven:13 pm I bought a battery on Aug 3 2014 for your 1999 Jeep that my partner drove just before he passed absent the past year. I spelled out to the individual working which i experienced to possess my jeep jumped off and would really like some assistance on what to do. This retail outlet is in Mooresville, NC but Appears a great deal like That which you all have described as considerably as customer support goes. In any case he claimed I website desired a completely new battery which I acquired from them. Perfectly here it can be April three 2015 and my jeep wouldn’t crank this morning. I'd to acquire it jumped off once more and drove appropriate back around to the same retail outlet. I went in and ask for on the list of guys to come back out and check the charge on battery. He arrived out and positive ample the indicator said lousy battery. I stated well I just purchased it under a yr ago from this store.
May well nine, 2014 at twelve:56 pm I'm beyong upset in the meanwhile your Car Zone in 12778 WASHINGTON ,La,CA,90066 has the even worse cutomer support I wanted an element for my car and I referred to as yesterday to purchase my element I was yold that by the following day my part can be there and not to fret coming to pay. I also asked if I'd to pay on the web or go in that I needed the part to you should ensure that my portion will be there I had been responded not fear yet again. i also called all over again in order to ask for the employees name just to make sure. My father instructed me which i must pay back or else they wouldnt order it that he had the identical problem weeks before so I known as once more and asked for reconfirmation I also told staff my father had the same issue thay I wanted my aspect and to make sure you make sure It will be there.
To permit us to deal with this method superior and satisfy the alterations and needs of our market, it is crucial and urgent that we seek out a company partnership arrangement having a trustworthy business like AutoZone……“the primary retailer and a leading distributor of automotive substitution areas and equipment from the USâ€.
July 7, 2014 at 2:38 pm It's essential to be certainly one of the neatest little ones in your college. You present no constructive criticism, you didn’t even tell of an celebration that occurred to indicate why you happen to be displeased with Automobile Zone. Your grammar is deplorable, and its even even worse than a lot of The client responses with legitimate criticism.
September 23, 2017 at twelve:twelve pm I’m providing The shop on St. Barnabas Rd one particular star only given that they Have got a cell vehicle repair service person through the identify of Mike Broadnax who took me for $165 they advised to me but he is not affiliated with AutoZone in any way. He’s normally out inside the parking lot (from Tuesday thru Sunday within the time the store opens till it closes) soliciting perform using a black/dark grey Chevrolet van which has his car fix title on it, which happens to be Broadnax Automobile Mend. Watch out for THIS Person Females because He'll get your cash and not do The work that he's designed to do; then try to double demand you for incorrect repairs. He’s all in regards to the income and it has a foul disposition whilst taking your money and acting like he’s undertaking you a favor. He did my Entrance ONLY brakes and rotors for $120; informed me that my calipers ended up great immediately after getting the wheels off and just after checking each calipers with some type of Resource. I educated him before hand the passenger facet front wheel were cigarette smoking and grinding/scraping to the point wherever I could barely push the car occasionally so for making Completely certain website the caliper was ok (got this suggest from other friends). A few week right after he did Individuals repairs and took my $120 I went back again (yes I went back again to this male b/c I believed he would honor his do the job with my dumb a$$ self). I advised him that a little something was still not right Together with the front passenger facet wheel b/c it absolutely was nonetheless scraping/grinding and finding extremely sizzling. Alright, at that time he appears at the car again with no using the wheels off and tells me that I would like brake hoses on either side b/c they ended up now collapsing as though he hadn’t disregarded or skipped anything. So I'm going inside and buy the brake hoses and come back out. Initially he instructed me that it was likely to be $forty five, then Once i arrived again outdoors he tells me it’s gonna be $45 for both sides and that he wasn’t likely to do one particular side devoid of executing one other.
Auto Zone , shame on you for letting your personnel address buyers like this.This is a good chance to make an example out of the keep manager before other staff.